Accessibility Statement

Accessibility Statement for Koi FlowEffective Date: February 8, 2024Introduction:At Koi Flow (www.koi-flow.com), we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve this goal. Our aim is to make our website as accessible and navigable as possible for all users.Conformance Status:We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of guidelines developed by the World Wide Web Consortium (W3C) to ensure that digital content is accessible to everyone. These guidelines explain how to make web content more accessible to people with a wide array of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.Efforts to Support Accessibility:Koi Flow takes the following measures to ensure accessibility of our website:Regularly reviewing our site to identify and fix potential accessibility barriers.Conducting accessibility audits of our website using various tools and methodologies.Providing training to our staff on accessibility and inclusive design principles.Engaging with users and accessibility experts to gather feedback and implement improvements.Technical Information:Our website is designed to be compatible with assistive technologies and the last two versions of major browsers. We aim to make our website accessible regardless of the browsers' settings or the assistive technologies used.Limitations and Alternatives:Despite our best efforts, some parts of our website may not be fully accessible. If you encounter any issues, please contact us, and we will make all reasonable efforts to make that page accessible or to provide the information in a format that is accessible to you.Feedback:We welcome your feedback on the accessibility of our website. Please let us know if you encounter any accessibility barriers:Email: privacy@koi-flow.comEnforcement Procedure:We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our users and our overall accessibility policies.Updates:We will continue to update our website and this accessibility statement as we work towards further improving the accessibility of our services.